Studio policies and guidelines for Harborfields Music Center
Harborfields Music Center is a year-round music school and new students may enroll at any time. To register, please complete and submit our online form or speak with our office staff so we can learn more about you or your student and get you acquainted with the school's programs and policies. We will then match you or your student with the most appropriate teacher and schedule a specific day and time for lessons.
Lessons have been reserved for you or your student at a specific time and day of the week. This is the time for which you are responsible until you withdraw from the lesson. Your attendance is expected.
In order to receive a make-up lesson credit, the Admin Team must be notified of the cancellation or cancelled on our client portal by 8pm the day prior to the lesson.
Students are allowed TWO make-up lessons per quarter in the event of illness, family emergency, or school events. Please provide earlier notice if possible. Reschedules are not for students who miss lessons due to play dates, games, non-emergency appointments, or family vacations.
In the event of a teacher's absence, a qualified substitute will be provided for that day, or the student will be given a guaranteed reschedule.
Notifying your student's teacher does not confirm a cancellation. To notify us of a cancellation please text: (631) 318-8309 or email us at [email protected]
HMC Studios will notify students of school closures via email as well as via our Facebook and Instagram pages. Most often, lessons will not be canceled unless local districts cancel, but even then, please do not assume that we are closed as the weather sometimes clears up by the afternoon.
In the event that a teacher is unable to make it in due to inclement weather, the teacher will offer a Zoom lesson from their location at the student's regular lesson time. If HMA is open and it's more convenient for you to bring your child in for a Zoom lesson, we will accommodate this or your child may connect via Zoom from home.
Tuition is paid monthly using our electronic automatic payment system with debit/credit card or bank account withdrawal. Authorization for automatic payment is given when the account number is provided. The monthly payments are processed on the 1st of each month. Payments are recurring and are deducted on the first of each month until a Withdrawal Form is submitted to the Harborfields Music Center's admin office.
Tuition reserves your weekly time slot and studio membership and does not include the cost of music sheets and method books. Students should expect to spend approximately $50 per year on method books and repertoire materials.
In addition to studio membership, tuition fees also cover the cost of:
Monthly tuition is a flat rate based on 45 lessons per year. We are closed in accordance with our published holiday calendar. In the long months, you will get five lessons; in the short months, you will get three lessons; and in most months you will get four. The tuition is the SAME each month; i.e., you are not charged more when you have five lessons and are not charged less when you have three lessons in a month. This simplifies everyone's accounting.
At Harborfields Music Center, our priority is providing students with consistent, high-quality instruction in a supportive learning environment. Instructor assignments are made thoughtfully based on availability, experience, scheduling needs, and the individual goals of each student.
While we strive for continuity whenever possible, no specific instructor is guaranteed. From time to time, instructor assignments may change due to scheduling adjustments, staffing changes, or program needs. When this occurs, students are reassigned to another qualified member of our teaching faculty, and lesson notes, curriculum plans, and progress goals are shared internally to ensure a smooth transition and uninterrupted progress.
Tuition reserves a student's weekly lesson time and studio membership, not a specific instructor. As such, lesson reassignments do not qualify for refunds, credits, or tuition adjustments.
We encourage families to allow time for students to settle in with a new instructor, as most transitions are smooth and positive. If questions arise after a reassigned lesson, our administrative team is always available to support the student's continued success. Continued enrollment constitutes acceptance of this policy and our broader studio policies.
Music is a lifelong pursuit, but lessons are not always possible for a multitude of reasons. Whatever the reason, we will never take the discontinuation of lessons personally. Remember: if you are unsatisfied with your lessons for any reason or if you are contemplating quitting lessons, please speak freely to your teacher or the admin team about your concerns.
To discontinue lessons and to stop charges to your account, fill out and submit our Withdrawal Form no later than the 15th of your last month. We need this advance notice to provide adequate time to work with our back office and ensure your account's automatic debit is cancelled.
By notifying us by the 15th of the current month (your last month) you will ensure that your auto-pay will stop for the following month!
IF YOU WITHDRAW AFTER THE 15TH OF THE MONTH, YOU WILL BE CHARGED FOR THE FOLLOWING MONTH'S LESSONS.
We do not prorate tuition for the last month's lessons and no refunds will be given. Students will be responsible for their last month's tuition whether or not they attend lessons. Additionally, mutual respect is a key goal in our studio. We reserve the right to remove students from the schedule if they have poor attendance, poor practice habits, or if they repeatedly break studio policies.
Please arrive at least a few minutes prior to your lesson. The teacher will come out to the waiting area to get you or your student at the beginning of your lesson time. If you arrive late, please check in with the front desk. Students are expected to bring all materials (assignment folders, music books, and otherwise) to every lesson.
Waiting Room: Please feel free to relax in the waiting room. This allows the student my full attention and vice versa. Young beginner students are an exception – parents should attend lessons so that they may assist in practice at home. Feel free to use the restrooms, water fountain, and our coffee/tea station located in the corridor on the right side of the studio. Well-behaved siblings are also welcome in the waiting room.
Recitals offer students a great sense of accomplishment and pride for their hard work. They also help them learn the importance of setting and achieving goals. Students at Harborfields Music Center will be given the opportunity to participate in 2 formal recitals each year in addition to other performance opportunities and studio parties. See the calendar for recital and other performance dates.
The Harborfields Music Center operates year-round and does not close for the summer. We teach throughout the summer and recommend that students continue to take lessons during this time for their continued development. Students who withdraw from lessons will lose their reserved time with their teacher and will need to re-enroll as a new student if they wish to return.
The safety and well-being of our students is our highest priority. All staff members are trained in child safety protocols and maintain a supportive, respectful learning environment. We encourage open communication between parents, students, and instructors to ensure each student's success and happiness.
Harborfields Music Center
Address: 751 Pulaski Road, Suite B, Greenlawn, NY 11740
Phone: 631-757-8863 (Primary) | (631) 318-8309 (Alternate)
Email: [email protected]
Hours: Monday–Friday 11am–8:00pm | Saturday 9:30am - 3:00pm | Sunday - Closed